AlfaGate Privacy Policy
Last Updated: June 2026
AlfaGate ("we", "our", or "us") is a society and community management platform developed by AlfaStack Solution Private Limited. This Privacy Policy explains how we collect, use, store, and protect your information when you use the AlfaGate mobile application and related services.
Information We Collect
Account Information
When you register or use AlfaGate, we may collect:
- Name
- Mobile number
- Email address
- Flat/Unit number
- Society or community details
- Profile photo (optional)
Visitor Management Information
To facilitate visitor entry and security management, we may collect: * Visitor name * Contact number * Vehicle details (if applicable) * Visit purpose * Entry and exit records
Maintenance and Support Requests
When you raise complaints or maintenance requests, we may collect: * Issue descriptions * Photos uploaded by users * Communication related to the request
Device Information
We may automatically collect: * Device type * Operating system version * App version * Diagnostic and crash information
Notifications
AlfaGate may send notifications related to: * Visitor arrivals * Community announcements * Maintenance updates * Security alerts * Service reminders
How We Use Your Information
We use information to: * Provide society management services * Facilitate visitor and security operations * Enable resident communication * Process maintenance requests * Improve app performance and security * Send important notifications and updates * Comply with legal obligations
Information Sharing
We do not sell personal information. Information may be shared only with: * Authorized society administrators * Security personnel assigned to your community * Service providers supporting app operations * Government or legal authorities when required by law
Data Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.
User Rights
Depending on applicable laws, users may: * Access their personal information * Request correction of inaccurate information * Request deletion of their account and associated data * Withdraw certain permissions where applicable Requests can be submitted using the contact information below.
Permissions
AlfaGate may request permissions such as: * Camera (for profile photos, visitor records, and document uploads) * Photo Library (for uploading images) * Notifications (for visitor and community alerts) Permissions are requested only when required for specific features.
Children's Privacy
AlfaGate is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
AlfaStack Solution Private Limited Email: dev@alfastack.in Website: https://alfastack.in For privacy-related inquiries, please contact us using the information above.